Introduction

This capability describes how work can be requested.

Examples are a request to do a maintenance task, a request for a design change, a help desk request.

This capability does not address:

authorizing work to be done as a result of the work request (this is addressed by capability C065: representing_work_order);
describing the work to be done (this is addressed by capabilities C032: representing_activity, C015: representing_task, C062: representing_scheme);
describing the work that has been done. A summary of the work done is addressed by capability C064: representing_work_done and a detailed record of the the work done is addressed by capability C059: representing_work_output;