Description

Bugzilla is a Web-based general-purpose bugtracker tool originally developed and used by the Mozilla project. Released as open source software by Netscape Communications in 1998.

Installation

The installation of Bugzilla has been made by Eurostep Finland. No user installation or configuration is nessesary. The application is accessed over the Internet at (http://locke.dcnicn.com/bugzilla/PLCS/)

Usage

Bugzilla is used by the OASIS PLCS TC for managing issues regarding the DEXlib infrastructure and the PLCS Help and Information Pages. The overall process is described in figure 1.

Figure 1 —  A description of the process to register an issue with the Bugzilla application.

Bugzilla is only used by Core Team members (the OASIS PLCS TC organization is described at Organisation, tasks and contact information ), and close associatesto those. A request to becom a core team member should be sent to the TOG (Technical Oversight Group). Issues regarding the DEXlib infrastructure or the Info Pages can always be sent by e-mail to anyone in the Core Team, who then will take care of the registration process.

Description of the lifecycle of an Issue in Bugzilla

Figure 2 —  A description of the different stages an issue passes through from identification untill final closeure.

Getting started

This section describes the nessecary preparations before an issue can be raised, viewed or adressed in Bugzilla. First an account must be set up;

• Go to (http://locke.dcnicn.com/bugzilla/PLCS/) to create an user account
• E-mail the Bugzilla administrator (Rob.Boddington(a)Eurostep.com) and notify him of your newly created account
• An e-mail will be sent by the administrator notifying you that your account has been granted access to Bugzilla

Then a basic query must be created to enable existing issues to be viewed;

• Select the "query" button at the bottom of the page (http://locke.dcnicn.com/bugzilla/PLCS/)

Create and store a query for DEXlib infrastructure

• Under "Product" - select "DEXlib infrastructure"
• Under "Component:" - select all of them listed
• Under "Status:" - select all listed
• Select "Remember this query, and name it: 'DEXlibInf'"
• Select "and put it in my page footer"

Now press "Search" button and the query will be stored and appear at the bottom of your page.

You can now run a querie that list all the issues against the DEXlib infrastructure. You could also fine tune this setting so that you only see open issues.

Raising an issue

This section describes how an issue is registred in Bugzilla;

1. Select "New" at bottom of page
2. Select "DEXlib infrastructure:"
3. Select the appropriate "product component:"
4. Add summary
5. Add description
6. Select Commit

The issue will now be raised and an email sent to dexlib-infrastructure@eurostep.com.

Responding to or resolving an issue

This section describes how to comment on or resolve an issue in Bugzilla;

1. Do not use email!!!!
2. Go to the bug
3. Fill in the field "Additional Comments:"
4. Mark if the issue has been resolved
5. Select Commit

An email will be sent to dexlib-infrastructure@eurostep.com.