Cover
Introduction
Contents
Business overview
Information model overview
Representing a Work request
Identification
Affected items
Raised by
Date
Purpose
Work request life cycle
Work request example
Model Characterization
Assigning documentation
Templates
representing_work_request
referencing_work_request
assigning_potential_solution
Related capabilities
Dependent capabilities
Usage
Modules
activity_method
work_request
work_request_characterized
Entities
Activity_method
Activity_method_assignment
Affected_items_assignment
Work_request
Work_request_status
EXPRESS fragment
EXPRESS entities
EXPRESS Types
EXPRESS Functions
